Privacy Policy

Last Updated: July 2026

Overview

At Veloce Air Cargo, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and safeguard your information when you visit our website or use our air cargo, freight forwarding, and logistics services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically to reflect changes in our business practices, technology, or legal requirements. Any updates will be published on this page, and we encourage you to review it regularly.


Personal Information We Collect

Depending on your interaction with our website and services, we may collect the following information:

  • Full Name

  • Company Name

  • Job Title

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Country, City, and Postal Code

  • Shipment Details

  • Cargo Information

  • Freight Inquiry Details

  • Communication Preferences

  • Website Usage Statistics and Analytics

  • Any additional information voluntarily submitted through contact forms, quotation requests, or customer support inquiries


Collection and Processing of Personal Information

We collect personal information only when you voluntarily provide it through our website, quotation forms, customer inquiries, shipment requests, or other communication channels.

Information may also be collected automatically through cookies, analytics tools, and website technologies to improve functionality and user experience.

Your information is processed securely and used solely for legitimate business purposes. We maintain separate and secure records for each customer and implement appropriate safeguards to protect your personal information from unauthorized access or misuse.


How We Use Your Information

We use your information to:

  • Process freight inquiries and quotation requests.

  • Arrange air cargo and logistics services.

  • Manage shipment documentation and customs support.

  • Respond to customer inquiries and provide technical support.

  • Improve our services and website performance.

  • Maintain internal business records.

  • Send important shipment updates and service notifications.

  • Conduct customer satisfaction surveys and market research.

  • Share promotional offers, newsletters, and service updates where you have provided your consent.

  • Comply with applicable legal and regulatory obligations.


Website Analytics and Tracking

To improve our website and services, we may use website analytics and tracking technologies that collect information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visit

  • Referral Sources

  • User Navigation Patterns

This information is used solely for statistical analysis, website optimization, and improving user experience.


Third-Party Websites

Our website may contain links to third-party websites, logistics partners, airline portals, or external resources for your convenience.

Please note that once you leave the Veloce Air Cargo website, we do not have control over the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing any personal information.


Cookies Policy

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences.

  • Improve website performance.

  • Analyze visitor traffic.

  • Understand user behavior.

  • Enhance website functionality.

  • Deliver a more personalized experience.

Most web browsers automatically accept cookies; however, you may choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.


Information Sharing

Veloce Air Cargo respects your privacy and does not sell, rent, or trade your personal information.

We may share your information only when necessary with:

  • Airline Partners

  • Freight Forwarding Partners

  • Customs Authorities

  • Warehousing and Distribution Partners

  • Delivery Service Providers

  • Technology and Website Service Providers

  • Government or Regulatory Authorities where required by law

All third-party service providers are expected to maintain appropriate confidentiality and data protection standards.


Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we continuously strive to protect your information, no internet-based system can guarantee absolute security. Users should also take appropriate precautions when transmitting sensitive information online.


Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal information where legally permitted.

  • Restrict or object to certain processing activities.

  • Request a copy of your personal data, subject to applicable laws.

To exercise these rights, please contact us using the information provided below.


Data Protection

Veloce Air Cargo is committed to handling personal information responsibly and in accordance with applicable data protection and privacy laws.

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.


Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Veloce Air Cargo

Email: info@veloceaircargo.com

Phone: +91 XXXXX XXXXX

Website: www.veloceaircargo.com


Policy Updates

Veloce Air Cargo may revise this Privacy Policy from time to time. Any updates will be posted on this page along with the revised “Last Updated” date. Continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

 

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