Terms & Conditions

Effective Date: July 2026

Acceptance of Terms

Welcome to Veloce Air Cargo. By accessing or using our website and the services provided by Veloce Air Cargo (“Company”, “we”, “our”, or “us”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

Changes to These Terms

Veloce Air Cargo reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website. We encourage users to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms & Conditions.

Our Services

Veloce Air Cargo provides comprehensive air freight and logistics solutions, including but not limited to:

  • General Cargo
  • E-commerce
  • Pharmaceuticals
  • Perishable Cargo
  • High Value Cargo
  • Priority Cargo
  • Project Cargo

All services are subject to applicable laws, carrier regulations, customs requirements, and any separate agreements entered into between Veloce Air Cargo and its customers.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipment information and documentation.
  • Ensuring all cargo complies with applicable national and international shipping regulations.
  • Properly packaging goods to prevent damage during transit.
  • Declaring restricted, hazardous, or dangerous goods where applicable.
  • Complying with customs, export, and import regulations of the countries involved.

Veloce Air Cargo reserves the right to refuse shipments that violate applicable laws or safety regulations.

Pricing & Payments

Freight quotations provided by Veloce Air Cargo are based on the shipment information supplied by the customer. Final charges may vary depending on:

  • Actual cargo weight or volumetric weight
  • Dimensions
  • Destination and origin
  • Applicable taxes and duties
  • Airline surcharges
  • Customs charges
  • Additional logistics services requested

Payment terms will be specified in the quotation, invoice, or service agreement.

Intellectual Property

All content available on this website, including text, graphics, logos, images, icons, videos, documents, and software, is the exclusive property of Veloce Air Cargo unless otherwise stated. Unauthorized copying, reproduction, modification, distribution, or commercial use of any content is strictly prohibited without prior written permission.

Privacy Policy

Your privacy is important to us. Veloce Air Cargo collects and processes personal information solely for providing logistics services, customer support, and improving user experience. By using our website, you agree to the collection and use of your information in accordance with our Privacy Policy.

Limitation of Liability

While Veloce Air Cargo strives to provide reliable and efficient logistics services, we shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Delays caused by airlines, customs authorities, weather conditions, or unforeseen events.
  • Loss of profits, business interruption, or commercial losses.
  • Inaccurate information provided by customers.
  • Force majeure events beyond our reasonable control.

Our liability, where applicable, shall be limited in accordance with the relevant carrier’s conditions of carriage, international conventions, and applicable laws.

Third-Party Services

Our website may contain links to third-party websites or services for your convenience. Veloce Air Cargo does not control or endorse these websites and is not responsible for their content, privacy practices, or services.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms & Conditions or the use of our website shall be subject to the exclusive jurisdiction of the competent courts of India.

Contact Information

If you have any questions regarding these Terms & Conditions or our services, please contact us:

Veloce Air Cargo

📧 Email: info@veloceaircargo.com

📞 Phone: +91 XXXXX XXXXX

🌐 Website: www.veloceaircargo.com

Acceptance

By accessing, browsing, or using the Veloce Air Cargo website and its services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. You also agree to comply with all applicable laws and regulations governing the use of our website and logistics services.

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